| Case Study - Operations Centre Review |
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This federal department runs a large international network and provides communications services to other departments in Canberra. Atamo was brought in to assess operations of managing this network. Services providedAtamo spent a few weeks with staff that both monitored the network and maintained the tools to do so. Our goal was to spot any vulnerabilities and recommend improvements which would scale as the network grew. We provided two reports:
Benefits to our clientAs with many organisations, everyone is busy in their assigned tasks. We provided 'fresh eyes' to confirm that their support organisation met or exceeded expectations of other operations centres we had encountered. We were pleased to report that the operation was running quite well, with only minor improvements required.Assignment chargesAtamo provided these services on a fixed price. Travelling and accommodation expenses were covered by Atamo. |